Please note that prescriptions require authorisation of a veterinary surgeon. As a result, we request at least 48 hours notice of you collecting a prescription.
This method of requesting a dispense is not appropriate for urgent cases, where a telephone request is more appropriate. In some cases, a visit may be needed. We run an emergency service and our 01637 880307 telephone number is permanently manned.
Online dispense requests are not monitored at the weekend or outside of normal working hours.
Submission of this request does not guarantee that your dispense will be provided. Our veterinary surgeons must check every dispense request and in some cases it will not be appropriate to dispense.
A visit may be required prior to dispensing due to regulations that mean veterinary surgeons must have recent knowledge of a horse’s clinical condition in order to dispense certain categories of medication.